Shipping policy

1. Order Processing

At OG Officiel, we strive for excellence in every detail. All orders are processed within 1-3 business days. You will receive a notification and a tracking number once your order has been dispatched.

Shipping Rates and Estimates

We offer premium shipping services across the United Kingdom.

Express Shipping: 5-8 business days

Please ensure your delivery address is accurate. We cannot be held responsible for items sent to an incorrect address provided by the customer.

Once your order is shipped, you will receive an email with a tracking link. We encourage our clients to monitor their shipment for a seamless delivery experience.

OG Officiel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If you receive your order damaged, please contact our support team immediately with photographic evidence so we can resolve the matter with the carrier.